The Psychology of Waiting: 8 Factors that Make the Wait Seem Longer

In a search to figure out why she got so frustrated while waiting in line, Gretchen Rubin found a paper called, “The Psychology of Waiting Lines” by David Maister. The intended audience of the paper are people who control lines, such as store owners, but the information can help anyone to understand the frustrations of waiting. The first factor involved is that unoccupied time feels longer than occupied time. Some hotels have mirrors by the elevators to give people something to do while they wait. People are also eager to get started, which is why a person might be moved into an examination room at the doctor’s office before the doctor is ready.

Read the full article here: The Psychology of Waiting: 8 Factors that Make the Wait Seem Longer

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Shea Kamlet, Psy.D.
Licensed Psychologist, Marriage Counselor
6087 S. Quebec Street Suite 103
Centennial , CO , 80112
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